Responsible Gaming

Our Commitment

At Jornexia Casino Hotel, we are committed to promoting responsible gaming practices and providing a safe, enjoyable environment for all our guests. We believe that gaming should be a form of entertainment, not a means to address financial problems or a source of distress.

We have implemented comprehensive responsible gaming programs and policies to help our guests make informed decisions about their gaming activities and to provide assistance to those who may develop gaming-related problems.

Responsible Gaming Principles

We adhere to the following principles to promote responsible gaming:

  • Gaming should be for entertainment purposes only
  • Gaming should be conducted in a responsible manner
  • Gaming decisions should be made in a rational and informed manner
  • Gaming should not be used as a source of income or to recover financial losses
  • Gaming should not interfere with personal, professional, or financial obligations

Signs of Problem Gaming

If you or someone you know exhibits any of the following signs, it may indicate a gaming problem:

  • Spending more time or money on gaming than intended
  • Hiding gaming activities from friends and family
  • Borrowing money to gamble or to pay debts caused by gambling
  • Gaming to escape problems or relieve feelings of helplessness, guilt, or depression
  • Neglecting work, school, family, or personal needs because of gaming
  • Lying about the amount of time or money spent on gaming
  • Feeling irritable or restless when trying to cut down or stop gaming
  • Making repeated unsuccessful attempts to control, cut back, or stop gaming

Responsible Gaming Tools and Resources

Self-Exclusion Program

We offer a voluntary self-exclusion program that allows individuals to restrict their access to our casino for a specified period. To enroll in this program, please visit our Responsible Gaming Center or speak with a casino supervisor.

Setting Limits

We encourage our guests to set personal limits for time and money spent on gaming activities. Consider the following strategies:

  • Set a time limit for your gaming session
  • Decide on a budget before you begin playing
  • Take regular breaks during gaming sessions
  • Use only disposable income for gaming, not funds for necessities
  • Avoid chasing losses

Responsible Gaming Center

Our Responsible Gaming Center provides information, support, and resources for guests who may have concerns about their gaming habits. The center is staffed by trained professionals who can provide confidential assistance and referrals to appropriate services.

Support and Help Resources

If you or someone you know needs help with a gaming problem, the following resources are available:

National Problem Gambling Helpline
1-800-522-4700
Available 24/7, confidential, and toll-free

Gamblers Anonymous
www.gamblersanonymous.org

National Council on Problem Gambling
www.ncpgambling.org

Jornexia Responsible Gaming Hotline
1-888-JORNEXIA (567-6394)
Available 24/7 for assistance and information

Underage Gaming Prevention

Jornexia Casino Hotel strictly prohibits individuals under the age of 21 from engaging in gaming activities or entering gaming areas of our property. We implement the following measures to prevent underage gaming:

  • Mandatory ID verification for all guests who appear to be under the age of 30
  • Regular patrols of the gaming floor by security personnel
  • Training for all staff to recognize and respond to underage individuals attempting to access gaming areas
  • Clear signage indicating age restrictions throughout the property

Parents and guardians are reminded not to leave minors unattended on our property and to be aware of areas where minors are not permitted.

Employee Training

All Jornexia Casino Hotel employees receive comprehensive training on responsible gaming practices, including how to recognize signs of problem gaming and how to appropriately assist guests who may need help. Our staff is equipped to provide information about available resources and to facilitate access to support services when needed.

Contact Information

For more information about our responsible gaming programs or to speak with a responsible gaming advisor, please contact:

Jornexia Casino Hotel
Attn: Responsible Gaming Program
123 Casino Boulevard
Las Vegas, NV 12345
Email: [email protected]
Phone: +1 (555) 123-4567

Last Updated: January 1, 2025